As we adapt to a hybrid working world, remote working tools and processes must now be reconsidered when it comes to implementing a long-term hybrid working plan. Over the past two years, organisations have pivoted their business models with their teams having to work from home. When it comes to collaboration tools, however, some remain on the backfoot when it comes to embracing new technologies to drive productivity and efficiency. According to ActionPoint’s Digital Transformation Index Report, just over half (51%) of survey respondents are using collaboration and communication platforms. As hybrid working becomes the norm, it’s time to look at why these tools are so important for business.



Microsoft Teams

Critical to the success of projects and ongoing initiatives within our organisations, is the ability to share knowledge and skillsets among our employees. Enabling teams to create this environment virtually, while working from home is essential to maintain the level of collaboration that results in innovative work. With the user’s needs continually changing in this new, remote work structure, tools such as Microsoft Teams can provide cross platform functionality that cannot be obtained with any other collaboration tools.


Employees who have the knowledge on how to leverage the vast functionality of Teams, have the potential to complete their day-to-day tasks more efficiently, streamline their communication, have more effective meetings, collaborate better, and keep communication within the organisation clear through one single platform. A fantastic example of utilising Teams for collaboration at scale was highlighted in Microsoft’s Customer Stories, featuring Goodyear Tyres:

“Having globally deployed Teams to more than 30,000 people in 2019, Goodyear already had an effective collaboration platform in place when it closed offices and its associates began working from home. Its associates had readily adopted Teams for document sharing, chat, and video meetings, and they were well-versed in working with colleagues remotely. “Our associates use Teams every single day to collaborate across the globe,” says Sherry Neubert, Vice President and Chief Information Officer at Goodyear.”

By equipping your team with the skills to utilise the platform, you are enabling them to establish a single platform, multi-functional hub for each need. At ActionPoint Academy, we provide Teams training that will give your team the tools they need to get the best from the platform. More details on this below.


Ensuring that any tools used in your organisation’s hybrid model are secure is vital. With teams working from home, every organisation must protect themselves from inevitable cyber-security threats. By embracing platforms that allow you and your team to collaborate and to do so securely, you can help to protect sensitive data without compromising productivity. By enforcing team-wide and organisation-wide two-factor authentication, single sign-on through Active Directory, and encryption of data in transit and at rest, Microsoft Teams provides a secure platform for your business.

Want to learn more about Microsoft Teams Training for Business?



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